Free for you. One clear price for them.
There is no charge for being the person on the outside. The only price here belongs to the Inside Community Member’s Voice Connection Hub, and it is the same number every month.
What each side pays
Online Connection Hub
Free
For family, friends and supporters. Create an account, write, listen, call — none of it costs you anything.
- Send and receive text and voice messages
- Keep your full message history
- Connect with as many people as you want
- Set up and manage an Inside Community Member’s profile
- Browse Explore Our Community in the Online Connection Hub
Voice Connection Hub
$14.95 /month
The Inside Community Member’s telephone access and the public profile behind it. They reach it by calling the shared access number and identifying themselves by voice.
Voice usage is 7.5¢ a minute and is drawn from their Connection Credit as it is used. Messages are free to send and to receive.
Inside Community Member Voice Connection Hub only — NOT an Outside User charge.
What using it costs
The monthly fee and usage are separate. Usage is drawn from the Connection Account as it happens, so a quiet month costs less.
- Talking
- 7.5¢ per minute
- Messages sent
- Free
- Messages received
- Free
- Stacy
- Included
Charged only while using the system.
Text and voice messages sent from inside — no per-message charge.
There is no charge to receive, ever.
No extra charge. You are billed for system time, never for Stacy.
Connection Credit
Connection Credit is the balance an Inside Community Member’s Connection Account is charged against — the monthly fee, and their time on the system.
$5 smallest payment
$5 is the smallest Connection Credit payment we accept. It is a payment onto their Connection Account, not a fee for joining, and none of it is free credit from us.
Add credit when you choose to
Anyone who knows them can add Connection Credit. There is no subscription to it, and nothing is ever charged to your card automatically.
How the monthly fee is charged
- The $14.95 is taken from the Inside Community Member’s Connection Credit each month. It is not charged to a card automatically.
- If there is not enough Connection Credit when it is due, the Connection Account goes below zero by what is owed. There is no grace period.
- The next Connection Credit added clears what is owed first, and whatever is left stays as balance.
- Usage cannot take the balance further below zero. Talking and system time need Connection Credit available.
Membership lengths
Voice Connection Hub access can be bought a month at a time or in longer blocks.
Monthly
1 month of access
$14.95 a month of Voice Connection Hub access.
Three-Month
3 months of access
Three months of Voice Connection Hub access.
Six-Month
Most popular6 months of access
Six months of Voice Connection Hub access.
Twelve-Month
Best value12 months of access
Twelve months of Voice Connection Hub access.
The exact total for each length is shown at checkout, before anything is paid.
Canceling, and where your subscription lives
Your own account is free, so there is nothing to cancel to stop being charged. If you do have a paid subscription of your own, it is in My Subscription in the app — sign in to the Online Connection Hub, open your account menu in the Online Connection Hub, and choose My Subscription. That page holds your own plan, your saved payment methods, and your past orders and receipts.
An Inside Community Member’s monthly access is not managed there and is not a subscription on your card. To end it, contact [email protected], as set out in our Terms. More in the FAQs.
Ready when you are
Create your free account, then set up their profile whenever you are ready.